Privacy Policy

Effective Date: July 1, 2025

Company: Mindbasic, LLC

Website: www.getmindbasic.com

1. Introduction

Mindbasic, LLC (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit http://www.getmindbasic.com (the “Site”), use our services, or communicate with us by phone, email, or text message.

By using our Site or services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Site.

2. Information We Collect

When you interact with us, we may collect the following information:

Personal Information: Name, email address, phone number, and billing details.
Appointment Information: Scheduling details and preferences.
Payment Information: Processed securely by third-party providers (e.g., Stripe).
Technical Information: IP addresses, browser type, operating system, and device information.
Usage Data: Pages viewed, time spent, and navigation patterns.
Cookies & Tracking: Cookies, pixels (including Google Analytics and Meta Pixel), and similar technologies to improve website performance, analyze traffic, and measure marketing effectiveness.

3. How We Use Your Information

We use the information we collect to:
Provide and improve our services.
Process payments securely.
Send appointment reminders by email or SMS (with your consent).
Respond to inquiries and provide customer support.
Analyze website usage and performance.
Comply with legal and regulatory requirements.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. SMS/Text Messaging Policy (A2P Compliance)

By providing your mobile number and opting in, you agree to receive appointment reminders from Mindbasic, LLC.

Message Frequency: Message frequency may vary depending on your appointments.
Message & Data Rates: Standard message and data rates may apply from your carrier.
Opt-Out: You may opt out at any time by replying STOP to any message.
Help: For assistance, reply HELP or contact us at [email protected].
Third-Party Providers: SMS delivery is managed through trusted third-party platforms (e.g., GoHighLevel).
No Sale of Data: Your phone number and personal information will never be sold or shared with unaffiliated third parties.

5. Cookies & Tracking Technologies

We use cookies, Google Analytics, and Meta Pixel to:

Analyze website traffic and user behavior.
Measure marketing and advertising performance.
Enhance your browsing experience.

You may disable cookies in your browser settings, but some features of the Site may not function properly.

6. Payment Processing

We use Stripe to process payments. Stripe may collect and store your payment details to complete transactions. We do not store or have direct access to your full payment card details.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

8. Data Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, and resolve disputes. When no longer needed, information will be securely deleted.

9. Your Choices & Rights

You may:

Opt out of SMS reminders by replying STOP.
Opt out of marketing communications by clicking “unsubscribe” in emails.
Disable cookies in your browser.
Request access, correction, or deletion of your personal information by contacting [email protected].

10. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn we have collected data from a child, we will delete it immediately.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with a revised effective date. We encourage you to review this Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy, please contact us:

Mindbasic, LLC

Email: [email protected]

Website: www.getmindbasic.com